Terms & Conditions

Terms & Conditions

Terms and Conditions for Export Transactions

Below are the official Terms and Conditions Simhachalam Global Food Pvt Ltd follows for all international export operations. These export policy terms apply to shipments of fresh fruits, vegetables, spices, rice, dairy products, processed foods, frozen foods, edible oils, and other agro products.

Company: Simhachalam Global Food Pvt Ltd
Market: International Export

Products Covered:

Banana, Mango, Apple, Grapes, Pomegranate, Papaya, Guava, Pineapple, Custard Apple, Onion, Potato, Okra (Lady Finger), Brinjal, Green Chilli, Ginger, Garlic, Dehydrated Onion, Mushroom, Frozen Vegetables, Frozen Fruits, Sorghum, Toor Dal, Basmati Rice, Non-Basmati Rice, Groundnut Oil, Butter, Ghee, Paneer, Cheese, Red Chilli Powder, Black Pepper, Cardamom, Cloves, Coriander Seeds, Turmeric, Cumin, Jaggery Powder, and Laddu.

1. Payment Terms

a) Advance Payment Structure
  • 60% to 80% Advance Payment: Required before production, processing, packaging, and export preparation.

  • Remaining Balance Payment: Must be completed before shipment dispatch, container loading, and document release.

b) SBLC (Standby Letter of Credit) Option
  • Type: SBLC MT760

  • Status: Confirmed & Transferable

  • Issuing Bank: Must be issued by a reputed prime bank (HSBC, CitiBank, JP Morgan, DBS, Standard Chartered, etc.)

  • Bank Charges: All banking charges, transfer fees, and SBLC-related expenses shall be borne by the buyer.

2. Order Confirmation

  • All export orders must be confirmed in written form by both Simhachalam Global Food Pvt Ltd and the buyer.

  • A signed Letter of Intent (LOI) or Purchase Order (PO) is mandatory before order processing begins.

  • Any modifications related to product specifications, packaging, quantity, labeling, or shipment schedules must be mutually approved in writing.

3. Quality & Inspection

  • All products are packed and shipped according to international export quality standards and buyer specifications.

  • Products are inspected, sorted, graded, and packed before dispatch to ensure export quality compliance.

  • Buyers may appoint third-party inspection agencies such as SGS, Bureau Veritas, or Cotecna at their own cost.

  • Any additional laboratory testing, certifications, fumigation, or special inspection requirements must be informed in advance and additional charges may apply.

4. Packaging & Shipment

  • Packaging will be done as per export standards or buyer requirements wherever applicable.

  • Shipment schedules depend on product availability, production timelines, and shipping line schedules.

  • Simhachalam Global Food Pvt Ltd will not be responsible for delays caused by customs clearance, port congestion, natural disasters, or unforeseen logistics disruptions.

5. Documentation

The following export documents may be provided depending on shipment requirements:

  • Commercial Invoice

  • Packing List

  • Bill of Lading / Airway Bill

  • Certificate of Origin

  • Phytosanitary Certificate

  • Fumigation Certificate

  • APEDA / FSSAI / IEC related documents

Additional documentation requested by the buyer may involve extra charges.

 

6. Cancellation Policy

  • Orders once confirmed and production initiated cannot be canceled without mutual agreement.

  • Any losses arising due to cancellation from the buyer’s side shall be compensated by the buyer.

7. Force Majeure

Simhachalam Global Food Pvt Ltd shall not be held liable for delays or failure in performance caused by circumstances beyond reasonable control including natural disasters, government restrictions, war, strikes, pandemics, transportation disruptions, or port delays.

 

Additional Note for Buyers

These terms and conditions of Simhachalam Global Food Pvt Ltd are designed to ensure transparency, secure transactions, quality assurance, and smooth export operations for all international buyers and business partners worldwide.